Idaho

Idaho Telephone Service Assistance Program

The Idaho Telephone Service Assistance Program (ITSAP) gives families a monthly discount on their telephone services

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The Idaho Telephone Service Assistance Program (ITSAP) gives families a monthly discount on their telephone services. Households can receive a benefit for their landline or one family member’s cell phone. Families who qualify for this program may also qualify for the Lifeline program, which offers additional discounts.

The Idaho Telephone Service Assistance Program (ITSAP) gives families a monthly discount on their telephone services. Households can receive a benefit for their landline or one family member’s cell phone. Families who qualify for this program may also qualify for the Lifeline program, which offers additional discounts.

Eligibility Requirements

Families need to meet certain eligibility criteria to qualify.

Application Process

Contact your telephone provider for information about ITSAP and Lifeline benefits.

Images & PDFs

Idaho Standard Deliverable Document for Idaho Telephone Service Assistance Program

Idaho Standard Deliverable Document for Idaho Telephone Service Assistance Program

An interface guide for enrolling and managing service assistance programs focused on telecommunication support in Idaho. Intended to aid users in navigating assistance options.

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Navigating your Benefits

Navigating your Benefits

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New Provider Enrollment User Guide - Individual for State of Idaho MMIS

New Provider Enrollment User Guide - Individual for State of Idaho MMIS

A user guide for new providers enrolling in the Idaho MMIS, focused on guidance and processes.

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Services Practice Manual

Services Practice Manual

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Impact Reports

Addressing Stigma: The Role of Support Programs in Financial Assistance

3/10/2023 | Coverage: national

This analysis explores the social stigma surrounding public assistance and presents data showing how programs like the Idaho Telephone Service Assistance Program can help counter these negative perceptions.

Source: National Nonprofit Alliance

Coverage Area: national

Economic Pressures and the Necessity of Telephone Assistance Programs

5/22/2023 | Coverage: national

This report discusses the impact of rising costs of living and stagnant wages in the U.S., emphasizing the importance of programs like the Idaho Telephone Service Assistance Program.

Source: Economic Policy Institute

Coverage Area: national

Impact of the Idaho Telephone Service Assistance Program on Low-Income Households

8/15/2022 | Coverage: state

This report evaluates the effectiveness of the Idaho Telephone Service Assistance Program in alleviating the financial burdens faced by low-income families in Idaho.

Source: Idaho Public Utilities Commission

Coverage Area: state

Program Timeline

Emergency Broadband Benefit Program Launch

3/11/2021

Part of the American Rescue Plan, this program provided temporary discounts for broadband services amid the COVID-19 pandemic.

Bill: American Rescue Plan
Party: Bipartisan

Lifeline Program Modernization

12/1/2016

The FCC voted to modernize the Lifeline program, including mobile phone services in the assistance framework.

Party: Bipartisan

Introduction of Enhanced Lifeline Program

7/12/2005

The Lifeline program was updated to include broadband services, recognizing the importance of internet access.

Party: Bipartisan

Telecommunications Act of 1996

2/8/1996

This act included provisions to enhance telecommunications services for low-income consumers, impacting assistance programs.

Bill: Telecommunications Act of 1996
Party: Bipartisan

Establishment of the Telephone Assistance Program

10/1/1985

The Federal Communications Commission established the program to provide discounts on telephone service for low-income households.

Party: Bipartisan

FAQ

To apply for the ITSAP, you need to fill out an application form, which can be obtained online or from your local telephone service provider. Be prepared to provide proof of eligibility, such as income statements or program participation details, when submitting your application.

Reference: https://puc.idaho.gov/telecom/itsap.html

Make sure to check the latest guidelines and eligibility criteria on the official website as the program's terms may update.

Eligible participants of the ITSAP can receive a monthly discount of up to $13.50 on their basic local telephone service. The exact amount of assistance may vary depending on the specific telephone service provider.

Reference: https://puc.idaho.gov/telecom/itsap.html

The Idaho Telephone Service Assistance Program (ITSAP) is designed to help low-income individuals and families afford basic telephone services. This program provides a monthly discount on phone bills to eligible participants, ensuring that all residents have access to vital communication services.

Reference: https://puc.idaho.gov/telecom/itsap.html

Eligibility for the Idaho Telephone Service Assistance Program is primarily based on income and participation in other assistance programs. Applicants must demonstrate that their household income is at or below 150% of the federal poverty level or participate in programs such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), or Federal Public Housing Assistance.

To determine your eligibility for the ITSAP, consider the following checklist:

  • You are a resident of Idaho.
  • Your household income is at or below 150% of the federal poverty level.
  • You participate in programs like Medicaid or SNAP.
  • You have a telephone service account in your name.

If you meet these criteria, you may qualify for assistance through the program.

To apply for the ITSAP, please follow these action items:

  1. Visit the official ITSAP webpage for application details.
  2. Prepare the necessary documentation, including proof of income.
  3. Fill out the application form accurately.
  4. Submit your application to the designated local service provider.

By completing these steps, you can successfully apply for assistance.

Reference: https://puc.idaho.gov/telecom/itsap.html

Program details are subject to change; please refer to the official site for the most current information.

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